Your Privacy Choices
Privacy Preferences and Consumer Rights
We respect your privacy and are committed to giving you appropriate control over your personal information. This page explains how you may exercise your privacy rights and manage certain advertising, cookie, and communication preferences.
Your Privacy Rights
Depending on where you live and the applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you.
- Correct inaccurate or incomplete personal information.
- Request the deletion of your personal information.
- Obtain a portable copy of certain personal information.
- Opt out of certain targeted advertising or profiling activities.
- Request information about how your personal information is collected, used, or disclosed.
- Restrict or object to certain processing of your personal information.
Some rights may be subject to legal limitations or exceptions.
How to Submit a Privacy Request
To exercise an applicable privacy right, please email us at service@rayloria.com with “Privacy Request” in the subject line.
Please include:
- Your full name.
- The email address associated with your order or account.
- Your order number, if applicable.
- A clear description of your request.
For your protection, please do not send payment card details, passwords, or other sensitive authentication information by email.
Identity Verification
Before completing your request, we may ask for additional information to reasonably verify your identity and confirm that the request relates to you.
This verification process helps protect personal information from unauthorized access, alteration, disclosure, or deletion.
If an authorized agent submits a request on your behalf, we may require proof that the agent has permission to represent you. We may also contact you directly when permitted or required by law.
Advertising and Cookie Preferences
Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website performance, and provide relevant advertising.
You may manage certain cookies and tracking technologies through:
- Our cookie preference tools, where available.
- Your browser settings.
- Your device privacy settings.
- Supported browser-based opt-out signals.
Disabling certain cookies may affect some website features or functionality. Legally recognized opt-out preference signals will be honored where required and technically supported.
Email Marketing Preferences
You may unsubscribe from promotional emails at any time by selecting the “Unsubscribe” link included at the bottom of our marketing messages.
After unsubscribing, you may still receive non-promotional communications relating to:
- Order confirmations.
- Shipping and delivery updates.
- Returns or refunds.
- Security notifications.
- Customer-service requests.
- Other transactions initiated by you.
Non-Discrimination
We will not unlawfully discriminate against you for exercising a privacy right available under applicable law.
This means we will not deny you products or services, charge a different price, or provide a different level of service solely because you submitted a valid privacy request, except where otherwise permitted by law.
Appeals
If applicable law gives you the right to appeal a decision concerning your privacy request, you may request a review by replying to our decision email and explaining why you believe the decision should be reconsidered.
We will review eligible appeals and respond in accordance with applicable legal requirements.
Additional Information
For more information about how we collect, use, retain, disclose, and protect personal information, please review our Privacy Policy.
If you have questions about your privacy choices or wish to submit a request, contact us at:
Email: service@rayloria.com